TWC airs views on airline IT in top US magazine

27 January 2009

What can airlines teach other industries about using IT? It's a good question, and a recent article in leading US business technology magazine CIO offers some interesting answers – including insights from Carter Stewart, Managing Director of Trans World Consulting (TWC).

As the article notes, more airlines than ever are investing in more flexible technology to support their customer-focused strategies and survive a volatile, challenging economy. Cheaper prices, it seems, can no longer guarantee the passenger volumes of the past, and the industry is struggling to find not only new tactics, but also the technology to make them work.

So, what does the future hold for airline technology? And why is the current fashion of 'unbundling' airline services, from in-flight meals to pillows, unlikely to last? Find out what Carter Stewart and fellow industry experts have to say at:

http://www.cio.com/article/476124/What_the_Airlines_Can_Teach_You_About_IT_and_Business_Strategy

Disclaimer: The opinions expressed are based on the on-going analysis of the TWC team, and are subject to our Terms of Use. The author does not have any active contracts, stock, or securities in any of the companies mentioned in this report at the time of writing this article. This analysis / report is for information only.