Posts Tagged ‘Swiss Airlines’
Human Factors in Ultra-Long Haul Air Travel
Human Factors in Ultra-Long Haul Air Travel
It is generally agreed that non-stop flights to places like London – Sydney are well within the range of technical possibility, but the economics still prove elusive. As the industry and passengers work through the practical issues to make such “ultra-long haul” travel possible, what are the human factors and ergonomics that will be required to make passengers more comfortable without sacrificing yield?
The latest generation of airliners already goes a long way to addressing some of these issues. For instance, with the new generation of Boeing airpcraft, two of the most important issues related to passenger and crew comfort have been addressed in new and innovative ways.
The question of relative humidity and air quality on the new Dreamliner series of aircraft show a great deal of potential for increasing passenger comfort on any flight segment. While most commercial aircraft in operation today can give passengers a perfectly acceptable level of atmospheric conditions (equivalent to those at approximately 2,700 meters (9,000 feet) above sea level) there are some bio-dynamic stresses that such altitudes place on the body.*
The new Dreamliner claims to be able to deliver a cabin atmosphere of approximately 1,800 meters (6,000 feet) above sea level, which would represent a major increase in overall cabin air quality when measured in terms of relative humidity and constant oxygen content. Boeing claims that there is almost no difference between 1, 800 metres and sea level, although some of us who ski or hike may beg to differ just a little. Either way, this could mean a significant reduction in overall passenger comfort as well as lessen flight fatigue, making these ultra-long haul sectors more appealing.
In addition, there are a number of new cabin LOPAs (Layout of Passenger Accomodation) that in my opinion represent innovative moves forward for passenger comfort. Some of my personal favourites across all cabins include:
· The new “Sky Couch” being rolled out by Air New Zealand, and designed by Altitude Interiors. I am intrigued by the overall concept of offering this new product in the economy cabin, and believe that it represents a step change in cabin interior innovation for families, couples, and even individual passengers. I look forward to seeing how the economics of this new product play out in the marketplace.
· I am also truly impressed with the new British Airways First product. This collaboration between BA, B/E Aerospace, and Tangerine Design. While the aesthetic is pleasing, what I appreciate most about the new product is the increase in the shoulder width available to the passenger when reclined fully into the flat-bed. This detail alone sets this new seat and LOPA apart from other competing herring-bone products which I feel do not offer the same shoulder comfort for those passengers who might have a slightly different build from your average European passenger.
· I would also be remiss if I did not mention the existing and just emerging LOPAs for the A380 aircraft. From Singapore Airlines, Air France, and Emirates each new delivery seems to bring us something new and game changing in each of the cabins.
· I also believe that the new SWISS First and Business product built in collaboration with Sicma Aero offers trans-continental passengers a new and very comfortable experience in both cabins. From the very Swiss design incorporating the lightly coloured woods and whites, to the luxurious First Class suites, I feel there is potential here for these designs in ultra long haul aircraft as well.
On feature of particular value to the passenger in the know is the Business Class product: Row K. A lone Business Class Seat on the left of the aircraft, with generous personal space to your right, it exceeded all expectations.
Overall, I think that the major issue with ultra-long haul will be with the new aircraft and the emerging balance of new LOPAs and the unique yield opportunities that some of these innovations represent. It is my sincere belief that “fortune favours the brave” and that we continue to see cabin innovations of this quality for a long time to come.
Please contact us for further info.
Other links worth visiting:
Air New Zealand and their stand-alone firm Altitude Interiors Skycouch
Tangerine Product Designers and the New British Airways First Class Seat
B/E Aerospace and British Airways New First Class Suites
* These levels are perfectly acceptable, and do not
represent any compromise to passenger or crew member safety.
Lufthansa and their Strategic Web

Lufthansa has woven a strong strategic web - Original Artwork ©2009 TWC
As we talked about in our previous Airline Anchluss column, Lufthansa is in an interesting position in the European market at the moment. With the new deal of Austrian Airlines moving ahead, they are well positioned to take advantage of the market once the recession crisis is over. In the interim, they are in an excellent position to execute on their longer term strategies. One of those strategies is what to do with bmi, which we will explore hypothetically in this post. First, however, lets have a look at the latest earning reports.
The Latest on Earnings
This week Lufthansa reported a net loss of €265 MM compared with a restated profit of €44 MM from a year earlier. Hit hard in the past year has been the cargo business, as well as the other ancillary aviation businesses that Lufthansa’s has a stake in. Specifically, we feel that as their airline customers look for cost savings of their own in areas like catering and handling where Lufthansa has significant global holdings. Click here for quick view of Lufthansa’s holdings in a .pdf format. (please note that this opens in a new window, and is in German.)
The real bad news was that the deficit was wider than the €180 MM loss estimates that were coming from leading industry analysts.
There are few people who cover this sector better than Holly Hegeman of www.planebusiness.com.
To quote Ms. Hegemann, , “Lufthansa reiterated that it will report “clearly positive” operating profit for the year, albeit with a “considerable” decline from 1.35 billion euros in 2008.
First quarter revenue fell 11% to 5 billion euros. The operating loss was 44 million euros compared with operating profit of 172 million euros the year before.”
The tangled web that is Lufthansa
In our previous blog, Airline Anchluss, we went over the details of the Lufthansa/Austrian deal, and how that single deal could impact aviation in Western Europe. In today’s instalment we want to take a broader look at Lufthansa ownership of British Midland, or bmi, and what implications that may have for the commercial aviation market in the EU.
The fate of Heathrow’s Second Largest Airline is basically in Lufthansa’s hands
Sir Michael Bishop, the long-time Chief Executive of bmi agreed last year to sell a majority share of the carrier to Lufthansa.
Currently the bulk of the remaining shares are with Scandinavian Airlines (The SAS Group), which is undertaking a painful reorganisation, focusing on freeing cash from assets such as its interests in Spanair, and its 20% stake in bmi.
Earlier this year Sir Richard Branson has “confirmed” his interest aquiring bmi, as it would allow him to create the short haul networks in Europe that have strategic value. Since that first comfirmation, however, neither Virgin or Lufthansa have made any public comment.
So what is going on with bmi today?
bmi has had some changes in key management positions, this year, including a new the head of Marketing Katherine Gershon and new VP of Operations Martyn Bridger, both formerly of the British all-business class carrier Silverjet. While Gershon has managed to begin to change the way people may thing about the carrier through a revised website and new ad campaign, we don’t see the revenue numbers reflecting a return on the new marketing budget. bmi has made some shrewd operational changes including new markets in the Middle East, Israel, and Russia while also cutting some domestic routes.
bmi is also remained a member of STAR Alliance and coordinates with its other airline partners in the alliance.
So the stage is set, and you can begin to see why Lufthansa’s position is an enviable one. Through long term strategic investment they have managed to now successfully gain majority control of London Heathrow’s second largest airline. When you take a look at the strength and breadth of the airline holdings that Lufthansa has built you can be forgiven for thinking that Lufthansa has spun one of the strongest webs in modern airline history.
The Lufthansa “Fantasy Playbook” for bmi
With the Austrian Airlines deal seeming settled, it become interesting to thing about the commercial opportunities that bmi offers Lufthansa, particularly if it were to pick up the SAS share.
So we took out our numbers and began to look into our airline crystal ball (which as you all know comes without warranty for all but a glimpse of 1 hour into the future of aviation.) None-the-less we stated to play Fantasy LH Boardroom.
With that we have come up with four potential scenarios:
One: If it is not broke then don’t fix it. In our view, however, bmi is not poised to do anything unique in the market that Lufthansa could not do better, and more cost-efficiently, themselves.
Two: Keep bmi as they do Swiss, Germanwings, Lufthansa Italia and Austrian- as separate entities under their wing but with a shuffle of the boardroom chairs.
Three: Acquire the whole of bmi and promptly sell it off to a willing buyer with cash. Logically this would be either BA or The Virgin Group, both of which are a little cash strapped at the moment. We don’t see this happening, as the value to Lufthansa would be too great to simply sell, unless it began to desperately need the cash. Well in the frame for interest in bmiBaby and bmiregional could be another regional player in the UK: Flybe. This is a rumour that they strongly deny as ”pure industry rumour.”
Four /Step One: Do nothing at the moment, but leverage bmi Heathrow real estate for an assault on lucrative London trans-Atlantic traffic when the numbers, especially business class numbers, begin to improve.
Four/ Step Two: Having taken the cream Heathrow slots for Lufthansa metal to begin taking London transatlantic market share, they could then move the focus of short haul operations to Dublin’s new terminal two building and take on Aer Lingus (if they are still around) and Ryanair. In essence give Irish consumers a true choice from Ireland that has some service that might wine and dine passengers rather than nickel-and-diming them. Obviously some rebranding may be required, as bmi may not sell as well as say Lufthansa Eire.
Would they be cannibalising their own traffic?
The short answer is that we do not think that they would be losing much of their trans-Atlantic loyalty from their German operations by doing setting up direct London-US routes. Taking into account the new Swiss product offering, our estimates were less than 4% of Lufthansa and Swiss London traffic connecting across the Atlantic.
We credit most of the up to their PrivatAir agreements, strong demand out of London City, and a few hard to reach non-stop jewels like Portland (PDX) and Seattle which are smart bets for a busy business traveller.
If they were to try focus on Ireland, we believe that they could gain a significant competitive advantage by feeding Westbound Asian traffic through Frankfurt, Zurich, and Munich, while at the same time serving the Ireland-UK market at a decent profit.
So what are your thoughts on the subject?
We would love to hear your thoughts on the subject, and what you think may or may not happen in the scenarios discussed in this article. Do you have any alternate theories? So you think our numbers are out of the park? Or do you think we might be on to something? We look forward to your comments!
Disclosure: The author does not maintain any positions or contracts with the airlines and companies mentioned in this blog.
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